Frequently Asked Questions
Where do I park if I’m dining in?
There is a small paved parking lot in front of our bar building off of Chicon and a larger gravel parking lot behind the bar building. The gravel parking lot has a handful of angled spots for our customers. Please observe directional flow patterns to maximize parking space. Street parking is also available along Chicon. We ask that you do not park in the alleyways as it obstructs our neighbor’s ability to get to their homes. Thank you!
I forgot to close out my tab! What do I do?
Nothing to worry about; we will take care of it for you! Just please keep in mind that all tabs left unclosed will receive a 20% service charge before closing.
Do you take reservations?
We have a huge space and you won’t have a hard time finding tables most of the time so everything is first come, first serve. We offer full and partial buyouts as well as curated dinner options for our large groups. Fill out this form to inquire.
Do you offer to-go orders?
Yes! You can order by clicking this link and if you want delivery you can select the ‘delivery’ option which will set up your order to be delivered by Grubhub or Doordash. We also have a limited menu available on the Doordash or Grubhub apps.
How does this all work?
You can seat yourself anywhere you want! We have tables in our backyard as well as seats in our cafe, tables in our front yard, tables in our bar building, and full service available at the bar top. Anywhere you sit, there will be a QR code through which you can access our full menu and pay for your tab. It is important that you scan the specific QR code where you sit so that we know where to find you. If you decide to move elsewhere, please close your current tab and alert a member of the staff. You will need to scan the new QR code where you move to if you would like to continue ordering.
Do you take cash?
Of course! You can either remember your table number and order from the cafe counter or pre-authorize a credit card to order through the QR codes and close out with cash at the counter or bar.
Are you dog friendly?
Totally! We just have some house rules for you and your fur babies to observe:
All dogs must be leashed at all times.
If you are sitting in the indoor cafe, we ask that you not have animals with you except for service animals, but the bar and yard are totally cool!
Pets are expected to not disrupt any other guests’ experience so if they are barking, we may ask that you take them to the front area where there will be less people around.
Are you kid friendly?
Of course! That said, we have a few house rules for your kiddos:
Kids must be supervised by adults at all times. We have a chalkboard trailer for the young ones to play in, but if they’re there, just make sure they have an adult in there with them.
We ask that kiddos not play in any other areas of the restaurant including in the pebble yard.
Please no playing with the rocks
No running through the yard.
Do you offer vegetarian, vegan, and gluten-free options?
Yes, but please keep in mind we are a bakery and flour is always among us so if cross-contamination to gluten is a concern for you, we cannot make any guarantees that anything we serve will be totally safe for you to eat.
I have more questions!
We’re here to help! Direct all other inquiries to our management team via email: info@sourduckaustin.com